Admin Users

Do you need support with the TELUS Health Engage Backoffice or would you like to give someone from your organization access? Then you can easily create additional admin users.



To create new users for the TELUS Health Engage Backoffice, navigate to the “Admin users” section in the “Settings” menu:
• Now click on “Add user”.
• Enter the user's e-mail address in the input mask.
• Now enter a temporary password.
• Then select from the predefined user roles in the “Role” field or create user-defined access rights. To do this, select “User-defined” or activate the “Restrict access for this user” switch.
• You can now use the various switches to adjust the access rights of each new user as required.
• Finally, click on “Save user”.


Note:
The access data of a new admin user is not sent automatically. Therefore, please pass on the e-mail address and password to the relevant person yourself.


Please note: There must always be at least one admin in the TELUS Health Engage Backoffice. If only one person is entered and this person changes, use the edit function instead of deleting the person.