Backoffice tour

Modified on Wed, 24 Jun at 10:52 AM

Welcome to the TELUS Health Engage Backoffice, your central hub for managing and coordinating employee wellbeing initiatives across your organization. By bringing all health promotion activities together in one place, the platform helps you streamline administration, improve engagement, and maximize the impact of your wellbeing strategy.

To help you get started quickly, this tour provides an overview of the key features and recommended first steps for setting up your platform.

Explore the Main Areas of the Backoffice

Overview
The Dashboard provides an overview of important activities, upcoming dates, and key platform functions. It also includes quick links that help you navigate efficiently to frequently used areas.

Content & engagement
The Content & engagement section allows you to engage employees through push notifications and in-app messages. You can share news, promote events, launch surveys, and manage company challenges to encourage participation and engagement.

Events & programs

The Event Calendar helps you showcase existing wellbeing initiatives, health promotion activities, and company events. It provides employees with a central place to discover and register for relevant activities.

Resources

In Resources, you can download marketing and communication materials to support the rollout of the platform within your organization. Materials are available in all supported system languages. You will also find a QR code linking directly to the app registration page, which can be incorporated into internal communications and promotional campaigns.

The Reporting section contains comprehensive analytics tools that provide valuable insights into employee engagement, participation, and wellbeing trends. Reports are automatically generated at the end of each quarter and can be accessed at any time from this section.

User Management

The User Management section allows you to manage both employee access and administrative roles within the platform. You can manage app users and licenses by overseeing employee access, monitoring license usage, and tracking user registrations. In addition, you can invite colleagues to the Backoffice and assign appropriate roles and permissions based on their responsibilities. We recommend reviewing user access and inviting all relevant administrators during your initial setup.

Settings

The Settings section contains configuration options for your organization’s account and provides access to support resources. Here, you can review and update your organization’s account information, manage company details, and upload your company logos to personalize the employee experience across the platform. In addition, this section provides access to support resources and contact options if you need assistance while setting up or managing the platform. You can also share feedback to help improve your experience and make the most of the platform.

Ready to start using the TELUS Health Engage Backoffice to manage your company’s health initiatives?

Backoffice tour

Content & engagementThe Content & engagement section allows you to engage employees through push notifications and in-app messages. You can share news, promote events, launch surveys, and manage company challenges to encourage participation and engagement.Events & programs

Resources

User Management

Content & engagement
The Content & engagement section allows you to engage employees through push notifications and in-app messages. You can share news, promote events, launch surveys, and manage company challenges to encourage participation and engagement.

Events & programs